New Zealand Sign Language Week Highlights Inclusion at Fonterra Clandeboye
Last week marked New Zealand Sign Language Week and a South Canterbury tanker operator is sharing what it's like to be deaf in a busy Fonterra depot.
Lees says Allen's appointment, announced last week, suggests the board is not looking for reinvention.
"It is looking for execution," says Lees, senior lecturer in agribusiness and markets at Lincoln University.
"That makes sense because Fonterra is no longer at the stage of redefining its direction.
"The co-op has already narrowed its focus around ingredients and foodservice. The challenge now is to make that model perform consistently."
Allen joined Fonterra as a graduate in 2008 and since then his career has spanned the co-operativ'es global supply chain.
Like outgoing chief executive Miles Hurrell, Allen also led the co-op's farmer facing business Farm Source for five years.
He has worked in China as vice president of Foodservice business, was the founding CEO of MyMilk, and more recently served as president Atlantic-based in Chicago, responsible for relationships with several global key accounts.
Lees says Allen's background fits that task at hand well.
"He knows the ingredients business, understands international markets, and has led Farm Source in New Zealand.
"That gives him credibility across the full value chain, from farmers and milk supply through to global customers.
"So, this looks less like a change in strategy and more like a decision to back the current one."
Lees also says that Fonterra's move away from consumer markets does not mean the opportunity to add value has disappeared.
That opportunity now sits in higher-value ingredients. Specialised proteins, functional ingredients, customised blends, and nutrition products can offer stronger margins while still fitting the co-op's ingredients-based model.
Lees adds that a strategy built on discipline and focus leaves less room for underperformance.
"Fonterra now needs to show it can control costs, lift returns from milk, and perform consistently in a volatile global dairy market.
"So, the real significance of this appointment is not just who Richard Allen is. It is what the board is signalling through him."
Fonterra chair Peter McBride says Allen is an exceptional leader who will bring to the CEO role a strong connection with farmer shareholders and customers and a deep knowledge of Fonterra's global operations and markets.
Humbled, Proud
Richard Allen says he is incredibly humbled to be appointed CEO and feels great pride to be leading the co-op.
"I've built my career with Fonterra and understand the important role the co-op plays both for farmers here in New Zealand and our customers around the world.
"I'm committed to maintaining the momentum in our performance, focused delivery of strategy and financial discipline that has been developed over recent years.
"Fonterra has a strong platform to build from and I'm excited by our prospects as we move forward as a New Zealand farmer-owned global B2B dairy provider," says Allen.
Allen steps in the role on May 1 with Hurrell staying with Fonterra in an advisory role until September 2026 to assist with the leadership transition.
