In a statement, LIC has informed farmers that the following services will continue under strict safety protocols:
- Artificial Breeding Services
- Herd Testing Services
- Diagnostics Services (Animal Health and DNA testing)
All staff working in these areas will be operating under strict safety protocols – this includes wearing masks, heightened hygiene measures and physical distancing.
LIC’s customer experience centre phones are closed, but farmers can contact via email.
For urgent enquiries, a portion of the team will be available via email at This email address is being protected from spambots. You need JavaScript enabled to view it. during the hours 8am-4pm for the remainder of the week.
“Please understand there may be delays in response, but the team will be working to get back to you as soon as they can. Any non-urgent remedial work may need to wait until next week so the reduced team can prioritise and resolve urgent queries.”
LIC says during the initial lockdown period, there will be no farm visits from agri managers, FarmWise consultants, Wagyu calf pick-ups or field assist service.
“In line with lockdown requirements, a large proportion of our people are now working from home in their bubble.
“If you have any questions about LIC services during this lockdown, please don’t hesitate to contact your agri manager.”