Friday, 13 July 2018 16:41

Farmlands joins Apple and Emirates in KPMG award

Written by 
Peter Reidie. Peter Reidie.

Farmlands Cooperative has been named the New Zealand winner of KPMG’s prestigious Global Customer Experience Excellence (CEE) Award.

New Zealand’s largest rural supplies and services cooperative was presented with the award at a ceremony hosted by KPMG in Auckland this morning.

Farmlands joins 13 other winners of the award world-wide, including Singapore Airlines (Australia), Apple Store (Italy), Alipay (China) and Emirates (UAE).

Following Farmlands in the top five for New Zealand were Air New Zealand, Kiwibank, New World and ASB Bank.

Farmlands chief executive, Peter Reidie, says receiving the accolade is a vote of confidence in the power of the cooperative business model, with a significant portion of Farmlands customers are Farmlands shareholders. He says ongoing loyalty creates its own virtuous circle of benefits.

“The more Farmlands shareholders choose to shop with us, the bigger our ability to create advantage for both them and the cooperative they own,” he says. “As a co-operative, we are a family – shareholders, staff and suppliers. We work hard to make sure all our shareholders feel valued – after all, they are the reason our business exists in the first place.”

More like this

Risky business

OPINION: In the same way that even a stopped clock is right twice a day, economists sometimes get it right.

Featured

Fencing excellence celebrated

The Fencing Contractors Association of New Zealand (FCANZ) celebrated the best of the best at the 2025 Fencing Industry Awards, providing the opportunity to honour both rising talent and industry stalwarts.

B+LNZ launches AI assistant for farmers

Beef + Lamb New Zealand has launched an AI-powered digital assistant to help farmers using the B+LNZ Knowledge Hub to create tailored answers and resources for their farming businesses.

National

Machinery & Products

Tech might take time

Agritech Unleashed – a one-day event held recently at Mystery Creek, near Hamilton – focused on technology as an ‘enabler’…

John Deere acquires GUSS Automation

John Deere has announced the full acquisition of GUSS Automation, LLC, a globally recognised leader in supervised high-value crop autonomy,…

Fencing excellence celebrated

The Fencing Contractors Association of New Zealand (FCANZ) celebrated the best of the best at the 2025 Fencing Industry Awards,…

» Latest Print Issues Online

The Hound

A step too far

OPINION: For years, the ironically named Dr Mike Joy has used his position at Victoria University to wage an activist-style…

Save us from SAFE

OPINION: A mate of yours truly has had an absolute gutsful of the activist group SAFE.

» Connect with Rural News

» eNewsletter

Subscribe to our weekly newsletter